Client Experience Expert
Traci joined the Veritas Team in March of 2020 as our Client Support Specialist. Traci works with both our commercial clients and personal clients during their policy renewal period to determine if their needs are being met or if policy changes need to be made. With over 25 years of experience in the insurance industry, Traci is a valuable resource for our clients. As a lifetime resident of both Virginia and Tennessee, Traci has lived in Elizabethton for seven years and is happy to call the Tri-Cities home. Traci says, “I love helping people with all of their insurance needs. At Veritas, the focus is excellent customer service and I always challenge myself to meet that standard.” In her spare time, Traci enjoys animals, gardening, and spending time with family. She is a devoted mother to two sons and she has three grandchildren.