Career Opportunities

Looking for a job in Johnson City? We're Hiring!
Why work for Veritas?

Veritas is a small but fast growing agency and we strive to be the premier provider of insurance services in the region. Our agency values are centered around honesty, integrity and hard work. If you are looking to work for a local and established business that cares about our employees, our clients, and our community, consider us! A valid Tennessee Property and Casualty insurance license is preferred, but for the right candidate we will consider an unlicensed applicant. We hire the best so we can be the best!

Being in the insurance industry, we are one of the first points of contact on peoples’ worst days. Do you want a career where what you do really matters and helping people is a daily occurrence? Apply for a career for Veritas!

Check out our client reviews to see what people have to say about us.

Job Summary:

The Client Support Representative is responsible for remarketing, renewals, rewrites, and policy reviews for our commercial book of business.  Insurance license and experience is preferred but we will make considerations for excellent candidates!  We provide time, support, and materials and cover the costs to complete your P&C License if you don’t have one.

Mission of the Position:

The mission of the Client Support Representative is to provide each client with outstanding customer service so that their interaction with you leaves a lasting impression. We want our clients to tell their friends and family about our agency based on your service!

Qualifications, Knowledge, Skills, and Abilities:

Healthy: makes teamwork and unity a priority, even when it is hard, strong ethical values, excellent work ethic, and integrity
Hungry: wants to consistently improve themselves and others around them
Humble: has a servant’s heart
Stakeholder: self-motivated, mature adult that welcomes ownership in their role and is able to work in a fast-paced and dynamic environment

-Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions. 
-Ability to utilize various computer programs
-Must be able to communicate effectively on the phone

Qualifications, Knowledge, Skills, and Abilities:
  • Manage a renewal book of business
  • Cross-sell, up-sell existing commercial accounts and ask for personal lines and life referrals
  • Prepare applications and other documents needed for rewrites/remarkets for our commercial lines clients
  • Submit applications to carriers; obtain client signatures and follow up to ensure timely receipt of quotes and policies
  • Maintain and update files in the agency management system
  • Assist the front desk with phone calls and walk-in clients when needed
Desired Outcomes of this Role
  • Renewals complete 15 days prior to the renewal date, including account rounding when applicable
  • Generate additional revenue on the book of business in the form of increased coverage, account rounding, adding policy features, and generating referrals
  • Provide outstanding support to clients by responding in a professional and timely manner
  • Properly document all interactions in the AMS
About Veritas Risk Management

Veritas is the premier provider of insurance and risk management services in Northeast Tennessee, Southwest Virginia and the surrounding areas. Our dedicated team helps protect the things that are important to our clients all while providing excellent customer service, personalized attention, and competitive pricing. Veritas means truth in Latin and we abide by the principles of honesty and integrity in all of our dealings.

You are the right person for us if you...
  • Want a career, not just a job
  • Want to be part of a locally owned company
  • Want to work for a company where management cares about you and your growth and development
  • Want to work with co-workers who care about you
  • Want to work hard but also have fun while at work
  • Want to help the agency grow and prosper as a result of your efforts
  • Want to work in a positive environment
  • Want to work in a place where you will be considered for the job based on your qualifications, attitude, and potential to succeed  rather than your vaccination status
Education Level

High School Diploma/GED or equivalent experience.

Must Haves
  • Organized
  • Detail oriented
  • Polite, pleasant personality
  • Computer knowledge
  • Ability to work in a fast-paced environment that changes often and quickly
  • Strong work ethic
Good to Have
  • P&C Insurance License
  • Experience in the insurance industry


Johnson City, TN

Compensation Range:

$16.00 – $22.00 hourly


  • Paid vacation
  • Paid holidays
  • Life insurance
  • Long-term disability
  • Short-term disability