Service Center

Streamlined customer service

One of our goals is to make customer service simple and easy for our clients. Our service center helps you get in contact with our customer service team swiftly and easily.

Can’t find what you’re looking for? Call our office at (423) 292-4142 (Johnson City) or (423) 328-8434 (Kingsport).

Get a quote

One of our agents will reach out to you to help you identify your risks and find the best available coverage.

Service my personal policy

Tell us about any changes you would like to make to your home, auto, or other personal insurance policies.

Service my business policy

Tell us about any changes you would like to make to your business insurance policy, or request a Certificate of Insurance.

Claims & Payments

Get in touch with our team to make a payment or file a claim.

Your insurance, Our answers

Here are answers to a few FAQs. Learn about Veritas Insurance and what makes us unique.


Submit our quick quote form or reach out to our team at (423) 292-4142. Our agents will work with you to analyze your risks and help you find the best available coverage.

First-off, Andrew, our agency owner, is taller than any other agent in the area and is the only agent in our region with six kids. Beyond that, we are an independent agency. That means that we don’t work with one insurance company, but work as an advisor and advocate for you. Our awesome team of agents have been working in insurance for almost 100 years collectively. We put that to work by offering white-glove customer service, treating our customers as we would wish to be treated. Our team is dedicated to helping you save time and money by finding you the right coverage for your needs.

One of our client representatives will help you make changes to your insurance policy. Call our office at (423) 292-4142 to speak with an agent directly, or you can reach our team through our online customer service portal.

At Veritas Insurance, we assist clients from across the country. Our main office is located on N Roan Street in Johnson City, Tennessee. We also have an office in Kingsport, Tennessee.

Johnson City office phone: (423) 292-4142

Kingsport office phone: (423) 328-8434